Dental Insurance

We provide the service to directly bill to your insurance.

Dental Care is an investment in your health and well being. Often times there are multiple treatment options for this care. We will be happy to provide you with written treatment estimates to help you make an informed decision regarding what choice makes the most sense for you. Additionally, we accept most provincial dental plans and will assist you in understanding your benefits. For example, at your request, we happily provide a no cost pre-authorization of benefit to your dental insurance company. In this way you can ensure that you can maximize your benefits from the dental insurance carrier. Your insurance plan is a contract between you (and often your employer) and the insurance company. In this day with increased privacy laws, insurance companies provide us with little information. However, we will strive to help you contact them directly to get the details of your plan. It is important that you notify us of any changes in your name, plan or address.

We accept cash, cheque, debit, Visa or MasterCard payment at time of treatment. For larger procedures we provide flexible payment options through our third party financing partner. We also offer a 3-5% accounting reduction on larger procedures when payment is made prior to beginning treatment. Once an agreement to begin treatment is made, either verbal or written, any and all amounts in excess of your dental insurance benefit are ultimately your responsibility.

Appointments

Each appointment is time reserved especially for the patient and our team will do the utmost to respect our patients’ time. Our office is open extended hours for the convenience of our patients, and in consideration of their work schedule and children’s school responsibilities. By being open 5 days a week as well as being open extended hours we can meet your dental health care needs at a time that is convenient for you.

Cancellation Policy

The goal of Cataraqui Woods Dentistry is to serve the needs of all patients, especially those in acute pain. There are many times when our patients require urgent or emergency treatment and  therefore require and appointment as soon as possible. Our practice policy is that patients wishing to change their commitment to scheduled appointments for the sake of their convenience must give the practice a minimum of  48 hours notice. When patients give the clinic advanced notice of their need to cancel a scheduled appointment, this time can in turn, be allocated to these patients in need of urgent treatment. If less than 48 hours notice is given to cancel an appointment a fee will be assessed. In the event that no notice is given and patient does not show up for their scheduled appointment a fee will be assessed based upon the circumstance of appointment.

Please note that insurance companies do not cover the fees for missed appointments, therefore payment is the patient’s responsibility.